Logistics Helper - Customer Service & Order Fulfillment Specialist

Join Commonwealth Foods, Inc. as a Logistics Helper in the vibrant heart of Bali! This role is perfect for detail-oriented professionals who thrive in fast-paced environments and are passionate about delivering exceptional customer service. You’ll play a key role in ensuring our customers receive their orders promptly and accurately. Located in the beautiful Canggu, Badung, Bali, this position offers a unique opportunity to work in a dynamic and supportive team. We’re looking for someone who can handle multiple tasks with ease and has a genuine love for customer satisfaction.

As a Logistics Helper, you’ll be at the forefront of our order fulfillment process. Your daily tasks will include coordinating with our delivery partners, verifying customer orders, and ensuring that everything is packed and shipped correctly. This role is ideal for those who enjoy working in a fast-paced environment and are committed to providing top-notch customer service. At Commonwealth Foods, Inc., we value hard work, dedication, and a positive attitude. If you’re ready to take on this exciting challenge, we’d love to hear from you!

📋 Tanggung Jawab Pekerjaan

• Coordinate with delivery partners to ensure timely order delivery.
• Verify and process customer orders accurately using our in-house system.
• Pack and prepare orders for shipment, ensuring all items are correctly included.
• Assist in managing inventory and restocking as needed.
• Provide excellent customer service by addressing any order-related inquiries or issues.
• Work collaboratively with the team to maintain high standards of efficiency and accuracy.
• Stay organized and manage multiple tasks simultaneously in a fast-paced environment.
• Adhere to company policies and procedures to ensure smooth operations.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in a customer service or logistics-related role.
• Proficient in using basic office software such as Microsoft Excel and Google Workspace.
• Strong attention to detail and accuracy in order processing.
• Excellent communication skills, both written and verbal.
• Ability to work well under pressure and meet tight deadlines.
• Familiarity with logistics and order fulfillment processes is a plus.
• Friendly and approachable demeanor, with a genuine passion for customer service.
• Ability to lift and carry packages up to 20 kg.

🛠️ Keahlian

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