IT Support Specialist (Junior & Middle Level)

Are you passionate about technology and enjoy solving technical challenges? Sinar Jernih Suksesindo, a leading player in the banking and financial services sector, is looking for motivated IT Support Specialists (Junior & Middle Level) to join our dynamic team in Jakarta Pusat. Our company is committed to providing innovative solutions and exceptional customer service, and we are seeking individuals who can help us maintain our high standards of IT infrastructure and support.

As an IT Support Specialist, you will be responsible for providing technical assistance and support to our employees, ensuring that our IT systems run smoothly and efficiently. You will work closely with our IT team to troubleshoot and resolve technical issues, and you will be the first point of contact for our employees when they encounter IT problems. This role offers a unique opportunity to work in a fast-paced, high-stakes environment and to contribute to the success of a company that is at the forefront of the banking and financial services industry.

We are looking for candidates with a strong background in IT support and a passion for technology. You should have a solid understanding of computer hardware, software, and networking, and you should be able to work independently and as part of a team. If you are a problem-solver with a keen eye for detail and a commitment to excellence, we encourage you to apply for this exciting opportunity at Sinar Jernih Suksesindo.

📋 Tanggung Jawab Pekerjaan

• Provide technical assistance and support to employees, ensuring that IT systems run smoothly and efficiently.
• Troubleshoot and resolve technical issues, working closely with the IT team.
• Be the first point of contact for employees when they encounter IT problems.
• Install, configure, and maintain computer hardware, software, and networking equipment.
• Monitor and maintain the performance of IT systems, ensuring that they meet the needs of the business.
• Provide training and support to employees on the use of IT systems and software.
• Stay up-to-date with the latest developments in IT technology and best practices.
• Work independently and as part of a team to ensure that the IT infrastructure of the company is maintained and improved.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 1-5 years of experience in IT support, with a strong background in computer hardware, software, and networking.
• Solid understanding of ITIL or similar IT service management frameworks.
• Proficiency in using IT support tools and software, such as ServiceNow, Jira, and remote desktop tools.
• Strong problem-solving skills and the ability to work independently and as part of a team.
• Excellent communication and interpersonal skills, with the ability to explain technical issues to non-technical stakeholders.
• Ability to work in a fast-paced, high-stakes environment and meet tight deadlines.
• Commitment to excellence and a passion for technology.

🛠️ Keahlian

Lowongan Terkait