Booking Officer - Luxury Hospitality & Tourism

Join Tao LostBoys, Inc as a Booking Officer in the heart of Bali’s vibrant tourism hub! This is your chance to combine your passion for hospitality with a dynamic career in one of the world’s most sought-after destinations. You’ll play a pivotal role in managing and optimizing bookings for our luxury hospitality and tourism properties in Canggu, Bali. This role offers a unique opportunity to work in a fast-paced environment, where your skills and creativity can make a significant impact.

As a Booking Officer at Tao LostBoys, Inc, you will be responsible for managing all aspects of guest bookings, ensuring seamless operations and exceptional guest experiences. You will work closely with our team to coordinate reservations, handle inquiries, and resolve any issues that may arise. This role is perfect for someone who thrives in a dynamic environment and is eager to contribute to the success of a leading hospitality and tourism company.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize all aspects of guest bookings for luxury hospitality and tourism properties in Canggu, Bali.
• Coordinate with the sales and marketing teams to ensure accurate and up-to-date property information is available to potential guests.
• Handle guest inquiries, reservations, and cancellations efficiently and professionally.
• Monitor and analyze booking data to identify trends and opportunities for improvement.
• Work closely with the front office and housekeeping teams to ensure smooth check-in and check-out processes.
• Collaborate with the finance team to manage payment processing and ensure accurate billing.
• Stay up-to-date with industry trends and best practices in the hospitality and tourism sector.
• Participate in team meetings and contribute to the development of new initiatives and strategies.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Hospitality Management, Tourism, or a related field.
• Minimum of 2 years of experience in a similar role within the hospitality or tourism industry.
• Proficient in using booking management systems such as PMS (Property Management System) and CRS (Central Reservation System).
• Strong communication and interpersonal skills to handle guest inquiries and resolve issues effectively.
• Excellent organizational and multitasking abilities to manage multiple bookings and deadlines.
• Familiarity with local regulations and industry standards in the hospitality and tourism sector.
• Ability to work well under pressure and meet tight deadlines.
• Fluency in English and Bahasa Indonesia.

🛠️ Keahlian

Lowongan Terkait